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MCP

Gorgias

Search and manage Gorgias tickets, customer profiles, and helpdesk settings from Notion
Search and manage Gorgias tickets, customer profiles, and helpdesk settings from Notion

About

Gorgias is a customer support helpdesk for ecommerce brands, and its MCP server gives Notion AI access to your tickets, customers, macros, and support stats. Ask Notion AI to find and summarize open tickets, reply to a customer or add an internal note, update a customer's details, or pull support reporting stats.

How to use

With Notion Agent

  1. Select Get connection on this page.
  2. Sign in with your Gorgias account and approve access.
  3. Ask Notion AI to use Gorgias by name.

Try asking:

  • "Summarize today's open tickets in Gorgias"
  • "Add an internal note to this Gorgias ticket"
  • "Show this week's ticket volume stats from Gorgias"

With Custom Agents

  1. Open your agent's Settings → Tools & Access and select Add connection.
  2. Choose Gorgias, sign in, and pick the tools the agent can use.
  3. Select Connect. Each agent has its own connection.

MCP connections are available on Business and Enterprise plans, on web and desktop.

Details

Made by
Category
  • Customer experience
All third party trademarks (including logos and icons) referenced herein are the property of their respective owners. Unless specifically designated as Made by Notion, connections are not supported or maintained by Notion. The third party products or services that connections connect to are Non-Notion Applications (as defined in Notion’s Master Subscription Agreement or Personal Terms of Use, as applicable). By enabling any connection or otherwise using the Notion Connection Gallery, you agree to Notion’s Connection Gallery Terms.
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