I forgot my password. What do I do?
I forgot my password. What do I do?
If you forgot your password, follow the instructions to reset it here →
I just got an email saying I changed my email address or password, but I didn't!
I just got an email saying I changed my email address or password, but I didn't!
If you receive an unexpected email notifying you of a change to your password, you should reset your password as soon as possible. Follow these steps:
Navigate to notion.so/login in your web browser.
Click the
Continue with emailbutton.Enter the email address associated with your Notion account.
Click the
Forgot password?button, and then theSend Reset Linkbutton.We'll send a link to your email address. When you click that link, you'll be taken to
Settingsin your Notion workspace, and your password will be reset.Please report any suspicious activity like this to our support team, [email protected].
I tried changing my email address but got an error message saying: "A user with this email already exists."
I tried changing my email address but got an error message saying: "A user with this email already exists."
If you'd like to change your account email to one that’s already tied to another Notion account, you'll need to delete that account first before adding the email as an alias. To do this:
Log into the account tied to your desired email address, then go to
Settings→{your name}→Delete my account.Then return to your main account and add the email as an alias.
What if I accidentally deleted something permanently? Any way to get it back?
What if I accidentally deleted something permanently? Any way to get it back?
If you accidentally delete a page, a workspace, or even your entire account, we can help! Send us a message in the app by clicking ? at the bottom of your sidebar, or email us at [email protected].
We keep backups of our database, which allows us to restore a snapshot of your content in the past 30 days if you need it.
Can I have multiple email addresses on my Notion account?
Can I have multiple email addresses on my Notion account?
Yes, you can. See Secondary emails to learn more about using multiple email addresses for your Notion account. If you get an error telling you that your new email is already being used with a different account, you first need to delete the account tied to that email and then try again.





